Privacy policy

Privacy Policy

Effective Date: January 22, 2026

At EntomoBoxes, operated by Nymphalis s.r.o., we are committed to protecting your privacy and ensuring the security of your personal information in accordance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our entomological supplies and specimens.

1. Data Controller

The controller of your personal data is: Nymphalis s.r.o. Veterná 8508/45, 917 01 Trnava, Slovakia

Email: info@entomoboxes.com

Phone: +421 947 950 865

2. Information We Collect

We collect information to provide better services to our customers:

  • Personal Information: Name, shipping address, billing address, email address, and phone number provided during checkout.

  • Usage Information: IP address, browser type, device information, and pages visited on our site via Shopify cookies.

  • Customer Communications: Records of your inquiries and customer support interactions.

3. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Performance of a Contract: To process and fulfill your orders for insects and pinning boards.

  • Legal Obligation: To comply with Slovak accounting and tax regulations (storing invoices for 10 years).

  • Legitimate Interest: To improve our website functionality and protect our store from fraudulent transactions.

  • Consent: When you opt-in to receive marketing materials or accept non-essential cookies.

4. Disclosure to Third Parties

We do not sell your personal data. We share information only with trusted service providers necessary for our operations:

  • E-commerce Platform: Shopify (processes your order data).

  • Shipping Partners: Spring GDS, Slovenská Pošta, Packeta, UPS, FedEx, or DHL (to deliver your goods).

  • Payment Processors: To securely handle your credit card or bank transactions.

  • Marketing & Analytics: Tools such as Pinterest Tag, Google Analytics, and other advertising platforms monitor usage patterns and trends.

5. Your Rights (GDPR)

As an EU-based customer, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate information.

  • Right to Erasure: Request deletion of your data (where legal obligations do not require us to keep it).

  • Right to Data Portability: Request your data in a structured, machine-readable format.

  • Right to Lodge a Complaint: Contact the Slovak Office for Personal Data Protection (Úrad na ochranu osobných údajov) if you believe your rights have been violated.

6. Data Security

We implement industry-standard security measures provided by Shopify to protect your data. However, please note that no method of transmission over the internet is 100% secure.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.